Urban Hotel Shanghai, Shanghai

My stay at the hotel was overall pleasant, with some positives like the great location close to the subway and a few downsides including limited services and unfriendly staff. The rooms were clean but had some issues like a bad smell in the bathroom. The dining experience left much to be desired as the breakfast lacked variety.

The hotel had some ups and downs. The rooms, though clean, had a bad smell in the bathroom, and some amenities were not as advertised initially. However, they were cleaned daily. The service was courteous but limited in English skills. The location was convenient, close to the subway, but noise was an issue on lower levels. The dining experience was lacking with poor English efficiency. Overall, a decent stay with improvements needed.

The hotel is spacious and well-equipped with a small kitchen including a refrigerator and microwave. Initially, there was some noise on the lower levels different from what was advertised on the first night. The room was big overall, but there were some discrepancies initially.

The hotel's rooms are a mixed bag with some surprises like a washer/dryer, but also issues like faulty light bulbs and worn-out decor. Despite the cleanliness, some amenities were not as advertised. The service was courteous with limited English skills. The location was convenient near multiple metro lines. Dining was lacking in variety and cold. The facilities need improvement but were functional.

My stay at the hotel was a mix of positives and negatives. The rooms, although initially different from what I expected, were eventually nice and well air-conditioned despite a bad smell in the bathroom. The service was friendly overall, but there was a language barrier with limited English. The location was convenient for my trip's purpose and close to public transportation. The dining experience was lacking in warmth and variety. Despite these issues, the hotel provided 24-hour room service and a shoe shine service that added value to my stay.